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I dunno how to start this. Sad to say that, my handphone is LOST for the 2nd time. A very great price to pay to watch Spiderman 3 tonight, which was postponed from earlier planned date.

The first time I lost my phone was when I’m using Nokia 6600, brand new, not even 3 months old, already lost at Netcity, internet cafe. It’s very sad at that moment, the phone cost me approximately RM1500 at that time. After I lost my phone, got no money to buy new phone, lucky me, so happen that my elder brother going to change new phone and he sold me his Sony Ericsson T610 (with T630 original casing).

I’ve been using this Sony Ericsson phone until today. Maybe some of you might think that the phone I lost is not expensive anymore according to today’s market price. However, due to my last experience when I lost my phone, it’s very frustrating to get back all your contacts in your phone!!! So, want to know how I lost my phone ? Read below.

Actually, this time is not my fault, trust me, haha. Want to know why ? The reason is because my phone lost when it’s not with me but with my friend. The story is like this, we went to Queensbay Mall to buy tickets for Spiderman 3 movie tonight, my friend Yen Yee went to buy the tickets while I’m inside my car waiting for him. At first I wanted to send sms the reservation numbers to Yen Yee, however he just took my phone and get off my car. Thinking that there’s nothing about him taking my phone, therefore I just let him to keep it.

But I was wrong, that was the last time I saw my phone. When Yen Yee bought the tickets and sit inside my car, I didn’t asked about my phone because I thought that it’s inside his pockets. Then I drove back to his house. When I parked my car outside his house only I asked him where’s my phone. He said it’s not with him and he already gave to me. OMG…I told him don’t joke about this because his reaction was like my phone is really lost and he didn’t keep it.

Yen Yee told me to unlock my car and we both walked back to my car to search for my phone. Later on, he try to call me on my phone, but cannot reach, only reach the voice mail. MY PHONE IS REALLY LOST!!! He view the reservation number, paid for the tickets and left the counter without taking my phone with him, speechless. Sigh, what’s gone is gone but I was wrong, why ? Read on below then you’ll understand.

Thinking that I’ll never get back my phone, I quickly try to call to DiGi to cancel my sim card. The person told me that I need my mum to call and request for them to cancel the sim card because the account was under my mum’s name long time ago. I called my mum and told her how to report lost phone and to cancel my sim card. My mum was shocked as well and scolded me =X

Okay, then things back to normal, we had our dinner before our movie. When we reached Queensbay, I told my friend to try and go back the counter where he bought the tickets earlier, hoping that they keep my phone for me. The lady, Diyana was friendly and told Yen Yee that he saw my phone when my friend left. Then she asked the next customer in line which was a Malay guy wearing shirt whether who’s phone is that. Then the Malay guy didn’t answer her and took the phone !!!

We tried to ask Diyana whether we can check for the seat number and what movie for the next customer after us. She said she can’t because her access is limited but she went inside and try to help for us. Later on she went out with another lady, Raffeela which is not friendly and helpful at all. She insisted that she couldn’t check for the next customer’s show and seat number and giving us some crap reasons such as there’s many customer at that moment or the system can’t check what we want. We insisted to see the manager and she went inside but later on she went out again and saying that the manager is not in and the same crap things.

Desmond’s girlfriend, Doreen take a look at the tickets and said that there’s a small number on top which looks like a sales ID. Anyway, we try our luck again and approach the same lady, Raffeela to ask whether she can check the sales ID after us for the movie and seat number so we can go and trace back my phone. This time she asked us to wait outside, she came out of the cubicle and lead us to another lady.

From the appearance, I can see that this person seems to be a supervisor or manager level. She asked us what she can help us. We told her that we need to check the sales ID after us so we can trace where the Malay guy that took my phone seating in which cinema watching which movie. She agreed and told us wait while she went back inside office. Yen Yee and me waited about 10 minutes and she return to us showing us a piece of paper with some words inside. She explained that the sales ID is not according to the order but the sales ID is randomly based on every counter selling movie tickets. The Malay guy watched Spiderman 3 at 6pm, by 9pm the movie already finished and he’s probably now laughing in his ass off going back home or somewhere. Anyway, we thanks the person that helps us although we couldn’t trace back my phone anymore. I learned my lessons and have some advises to share:-

1 - When you lost your phone at cinema’s tickets counter, make sure you asked the person inside the counter for more information within 1 hours (because if the person took your phone is watching movie inside, he/she won’t be out of the cinema at least 1 hr and 30 minutes for short movies or 2/2 and half hour ) after you lost your phone, because if the person at the counter remember seeing any1 took your phone away, you can have the chance to locate the evil person

2 - Next time don’t keep your movie tickets reservation numbers inside your handphone or lend your friend to take your phone to the counter to buy tickets. Your friend may forget to take back your phone!!! Keep your handphone save with you all the time, LOL :P

Some message to Golden Screen Cinema(GSC) Management:-

I would like to complain about rude and not friendly attitude of Raffeela and at the same time thanks to Diyana for her good memory and very helpful, I appreciate that. The same goes to the another lady, I believe higher rank than Rafeela for helping me to check the sales ID.

In future, I hope that Diyana can be a good example staff for GSC and people like Raffeela should not be part of GSC team.

Take a look at previous bad lucks which I posted in this blog:-

- Car front-right signal stolen ? (05.03.07)
- Being hit by 2 motorcycle within 10 minutes ? (01.03.07)
- Rear car bumper being bitten by dog ? (04.02.07)
- Front car bumper being hit and run which was parking outside my house ? (26.10.06)

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